Return Policy
At RC'nSONS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 14 days of receiving your order.
Eligibility Criteria
- Items must be unused, unwashed, and in their original condition with tags attached.
- Returns are accepted within 14 days from the date of delivery.
- Personalized or customized items may not be eligible for return unless defective or damaged.
Return Process
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Initiating the Return: Contact our customer support team at [contact information] to initiate the return process. Provide your order details and reason for the return.
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Packaging: Securely pack the item(s) in their original packaging or a suitable alternative.
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Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged.
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Refund Processing: Upon receiving the returned item(s), we will inspect them for eligibility. Refunds will be issued to the original payment method within [number of days] after approval.
Exclusions
- Final sale items may not be eligible for return unless defective or damaged.
- Refunds exclude shipping and handling charges unless the return is due to a manufacturing defect or error on our part.
Contact Us
For any inquiries or assistance regarding returns, please reach out to our customer support team.