Return Policy

At RC'nSONS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 14 days of receiving your order.

Eligibility Criteria

  • Items must be unused, unwashed, and in their original condition with tags attached.
  • Returns are accepted within 14 days from the date of delivery.
  • Personalized or customized items may not be eligible for return unless defective or damaged.

Return Process

  1. Initiating the Return: Contact our customer support team at [contact information] to initiate the return process. Provide your order details and reason for the return.

  2. Packaging: Securely pack the item(s) in their original packaging or a suitable alternative.

  3. Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged.

  4. Refund Processing: Upon receiving the returned item(s), we will inspect them for eligibility. Refunds will be issued to the original payment method within [number of days] after approval.

Exclusions

  • Final sale items may not be eligible for return unless defective or damaged.
  • Refunds exclude shipping and handling charges unless the return is due to a manufacturing defect or error on our part.

Contact Us

For any inquiries or assistance regarding returns, please reach out to our customer support team.